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ICT Network Infrastructure Expansion for Ethiopian Roads Authority (ERA)

Client: Ethiopian Roads Authority (ERA)
Project Name: Supply, Installation, Configuration, Upgrading, and Expansion of ERA’s ICT Network Infrastructure
Location: Addis Ababa, Ethiopia
Duration: (10 months)

📌 Project Background

As part of its digital transformation initiative, the Ethiopian Roads Authority (ERA) required a modernized and scalable ICT network infrastructure to enhance internal communication, improve operational efficiency, and support its growing data and connectivity needs. The project was financed by the World Bank to ensure quality infrastructure and reliable service delivery.

Symbol Technologies was selected to lead this initiative, leveraging its technical expertise and hands-on experience in large-scale ICT projects.

🎯 Project Objectives

  • Modernize ERA’s outdated ICT infrastructure
  • Implement a secure, high-speed, and scalable network
  • Expand wireless connectivity across multiple office locations
  • Improve business continuity and IT management through reliable server and power systems
  • Equip internal IT staff with the skills necessary to manage and sustain the upgraded infrastructure

🛠️ Scope of Work & Services Delivered

Symbol Technologies successfully delivered a comprehensive range of services including:

🔧 Hardware & Network Deployment

  • Supplied, configured, and deployed Cisco Access and Distribution Switches
  • Installed Cisco Wireless Controller and Wireless Access Points to enable seamless connectivity
  • Delivered and integrated:
    • Fiber Optic Patch Panels
    • UPS Systems
    • Gigabit Transceiver Modules
    • Enterprise-grade Servers
    • Other administrative accessories

📡 Fiber & Server Infrastructure

  • Installed and spliced fiber optic cables for high-speed, redundant backbone connectivity
  • Upgraded server hardware to improve data handling, application hosting, and IT resource management
  • Configured Outlook Web Access to improve remote communication for staff

🗂️ Project & Capacity Building Services

  • Provided end-to-end Project Management to ensure timely execution and quality assurance
  • Conducted staff training on:
    • Cisco Certified Network Associate (CCNA)
    • CCNA Wireless
  • Delivered a Knowledge Transfer session to ERA’s internal IT team to empower them with the tools and understanding needed to maintain and scale the system independently

✅ Project Outcome

The ICT infrastructure project for ERA was completed on schedule and within budget. Key outcomes included:

  • A robust and high-speed wired and wireless network across the authority’s offices
  • Enhanced network security and manageability via enterprise-class Cisco solutions
  • Strengthened system resilience and uptime through improved power and server systems
  • Improved internal staff capacity through hands-on training and knowledge sharing

🏆 Why ERA Trusted Symbol Technologies

Symbol Technologies was selected based on our proven ability to deliver complex ICT solutions with speed, reliability, and quality. Our team combined deep Cisco expertise with practical implementation experience, enabling ERA to future-proof its infrastructure and scale operations effectively.

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